HILARY J. EMMEL

 

7612 Lumbis Ave # C1                                          Cell: (907) 351-9858

Anchorage, AK 99518                                    HJEmmel@Gmail.com

 

Dependable, dynamic team player seeking a position in IT that will benefit from 9+ years experience and interests in public relations, networking, and documentation. Highly organized and resourceful problem-solver who works well under pressure. Fast learner, who’s able to see the whole picture.

* Capacity to interpret and communicate technical concepts to non-technical users

* Able to work at various worksites and work outside of normal working hours

* Strong client-interface skills, strong communications skills and leadership ability

* Ability to communicate effectively both orally and written; good organization and attention to detail

* Consistently working as a contributing team member while achieving deadlines for project completion

 

Certifications: DoD 8570.1m IAT Level II, & I certification: Security +, & Network + Certification,

MCTS: Microsoft Certified Technology Specialist Windows 7, Configuration

 

Operating Systems: Microsoft Windows 7, Vista, XP; Unix Trusted Solaris 10; Apple Leopard

Languages: Introductions to: Oracle, SQL, Visual Basic, Unix, Linux, Oracle, C, & C++

Applications: Microsoft Office 2010, 2007, 2003, 98, SQL Server, Share Point, Citrix, Hyena-Active Directory, Group Policy, LanDesk, Altirus, Ghost, Lotus notes, True View, IBM Maximo, Remedy, Track-It, Star, LiveMeeting, Netmeeting, Visio, VPN, VO, AutoCAD, MathCAD, Projectwise, ArcGIS AutoDISE, EDDI, STAAD PRO, PVE Lite, AMP Calc, ETAP, SAP, Primavera, Ignite, ICODES, G2, Sophos, RTES, SAS, SIMMS, Tank, Timberline, WinEST, McKossker, AS/400, VDis, VeRTES, PCN, ModBerg, Lift Planner, Indesign, Portal G, CMAS, Transman, Hysys, Mini-Tab, DTS, AutoLibrarian, Centurion Guard, DLPT testing, UPL Drug Testing, Ignite, GoArmyED, AKO, SkillPort, Concur, IMIS

* Knowledge of routers, switches, network topology, TCP/IP, VoIP

 

* Secret NACLC clearance (Investigation date 6/08/2012) & SAP (Special Access Program) clearances

 

 

Manufacturing Engineering Systems (MES) Army Support Activates Education Center, Ft. Rich

Nov 2011 – Present

Computer Automation Technician

* IA Workforce Member IAW DoD 8570.1–M - IAT Level II, Security + on Windows 7 Support Platform

·         Examine potential security violations to determine if the NE policy has been breached, assess the impact, and preserve evidence

·         Recommend  appropriate access controls to Army organizations

·         Assist in  IA related customer support functions including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements for the NE

·         Analyze patterns of non-compliance and take appropriate administrative or programmatic actions to minimize security risks and insider threats

·         Assess group accounts, network rights, and access to NE systems and equipment

·         Assess and Analyze system performance for potential security problems

·         Identify IA vulnerabilities resulting from network vulnerability scans

·         Provide recommendations and direction to IA operations personnel

·         Evaluate potential IA security risks through Cyber security/IA assessments

·         Develop and implement access control lists on routers, firewalls, and other network devices

·         Adhere to IS security laws and regulations to support functional operations for the NE

·         Implement response actions in reaction to security incidents

·         Recommend requirements to support the design and execution of IA Contingency exercise scenarios

 

 

 

General Dynamics IT, Lockheed system support Air Force, Elmendorf April 2012 – November 2012

F-22 Unix System Administrator

* Security Clearance & Special Access Clearance

·         Assist in  Information Awareness (IA) related customer support functions including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements for Classified Networks and Niper Networks working with Solaris, utilizing trusted extensions, supporting F22 Raptor specific applications.

·         Complete server software installations and upgrades of Trusted Solaris, user applications and the installation of Oracle database.

·         Coordinate database alteration of customer by executing a SQL database with an Oracle frontend through SQL command.

·         Administer a network with several Solaris 10 servers operating on trusted zones.

·         Perform diverse tasks, such as developing user accounts in Solaris, fixing unconnected workstation to the network, monitoring a laptop to determine technical problems in server, as well as repairing and maintaining inaccessible laptop with the aircraft.

·         Obtain and maintain certifications appropriate to position (Solaris, Oracle SQL, CBRN)

·         Adhere to security regulations to support functional operations for IMIS Networks

·         Perform weekly system statistics reports for management, data backups and audits to assess security related factors.

·         Identify vulnerable or disconnected units resulting from network vulnerability scans

·         Process updated and accurate inventory of all company hardware.

·         Provide recommendations and direction to operations personnel

·         Implement response actions in reaction to security incidents

·         Analyze patterns of non-compliance and take appropriate administrative or programmatic actions to minimize security risks and insider threats

·         Research, evaluate, and provide feedback on problematic trends and patterns in customer support requirements to site lead, commanders or Lockheed Helpdesk.

 

Army Education Center Fort Richardson      June 2010 – April 2012

(USGS Aug 1, 2011 –April 20, 2012; Axsuem contractor June 16, 2010- Aug 1, 2011)

IMO- Automation System & Network Administrator

* IA Workforce Member IAW DoD 8570.1–M - IAT Level I, Network + & MCTS

·         Support 4 Colleges, Army & Air Force computer, printer, projector classroom functions

·         Configure router, work with switches

·         Create Images compatible with Army Standards, and college standards

·         Updating & running patches on machines- keeping images current

·         Created documentation to maintain equipment, install programs, image builds

·         Support 6 computer labs, 17 classrooms, 1 lecture hall, 4 Colleges & all college classes, Army & Air Force functions & users computer, printer, projector, multimedia classroom activities (500 users a day+)  support 200 computers & peripherals

·         Upgraded to Windows 7, from Vista & XP 2, 32 & 64 bit platforms

·         Updated WatchFire LED Supersign & installed new Smart Notebook interactive pen display monitors

·         PII base wide expert- briefed on importance of keeping PII secure while deployed.

·         Certificate of Appreciate from the Garrison Commander, Col. Prior

·         Letter of Appreciation - Provided Critical support for Army training Sept 3, 2010

 

CH2M HILL Alaska, Inc. Anchorage, AK    Nov 2007-May 2010

Tier II IT Technician

·         Contributed towards process improvement, creating new methods, policies and processes, documented procedures and installs. Created user tutorials and guidelines.

·         Supported 467 users with computer, printer, software, network etc troubleshooting

·         Designed & Implemented laptop rental policies – laptop retention 100%

·         Instructed users on how to use programs & applications installs such as Live Meeting, SharePoint, VPN, Citrix, etc.

·         Off network support to Prudhoe Bay, Fort Greeley, Pump Stations, Liberty, ENI, Sakhalin, Russia etc.

·         Performed 76% of company computer rebuilds, program installs & data transfers

·         Earned Achievement Award 2008

 

 

CompTIA  2013, 2011 Fort Richardson, AK

* Security + Certification (Sec Plus)

* Network + Certification (Network Plus)

 

Laine Educational Enterprises, Ltd 2012 Shreveport, LA

* Oracle 10g Database Admin on Solaris 10

* Solaris 10 Administration: Essential Operations

* Trusted Solaris 10 Admin: Trusted Networking Security, trusted extensions

 

Microsoft Certified 2011 Fort Richardson, AK

* MCTS: Microsoft Certified Technology Specialist Windows 7, Configuration

 

Charter College 2007-2008 Anchorage, AK

* Linux, Managing & Maintaining MS Win Server 2003 & Web Page courses

* On Deans List, 4.0 GPA

 

Eastern Washington University BA, 2003 Cheney, WA

* Bachelor of Business Administration; Management Information Systems (MIS)

* Mentor & Coach to AUAP Japanese Exchange Students for three years

Please note: At this time I am not interested in short term or temporary jobs.